At Tiendafacil, our goal is to provide an effortless online store service designed for entrepreneurs to easily manage their businesses. Below is our return and refund policy:
- Subscription Model
Tiendafacil operates on a monthly or yearly subscription model, granting immediate access to all tools and features for creating and managing online stores. Once the subscription is activated, all sales are final. - Refunds
We do not offer refunds for active subscription cancellations, whether monthly or yearly, except in cases of credit card fraud or unauthorized purchases. In such cases, the customer must contact us immediately to initiate the claim validation process. - Refund Process
In the event of confirmed fraud or unauthorized use, the refund will be processed within 10 to 15 business days using the original payment method. - Cancellations
Users can cancel their subscription at any time. However, the cancellation will not result in a refund for the unused time, and access to the service will continue until the end of the current billing cycle. - Contact
For any questions about this policy or to initiate a claim related to an unauthorized purchase, please contact our support team at soporte@tiendafacil.link.
At Tiendafacil, we are committed to providing you with a hassle-free solution for managing your online store.
